Omnitracs, LLC, a global pioneer of fleet management solutions to transportation and logistics companies, today announced the recertification and expansion of its ISO 9001:2008 certification, in accordance with the global quality management system standards. While Omnitracs technology was initially certified in 1996 as part of a broad portfolio of solutions, it achieved comprehensive standalone certification in 2013, and today, this new certification confirms that both Omnitracs Roadnet and Omnitracs XRS products have achieved same.
“The renewal of our ISO 9001 certification and the inclusion of XRS and Roadnet clearly demonstrate our ongoing commitment to delivering best-in-class mobile fleet management and routing solutions to fleets across the commercial transportation spectrum,” stated Thomas Neppl, vice president of hardware solutions for Omnitracs. “This milestone further sets us apart from and ahead of other providers in terms of our relentless focus on quality and reliability, while also keeping our customers at the forefront of business strategy and roadmap decisions.”
The ISO 9000 family addresses various aspects of quality management and is based on eight principles: customer focus, leadership, involvement of people, process approach, system approach, continual improvement, fact-based decision making, and mutually beneficial supplier relationships. In order to comply with the standards, Omnitracs put rigorous management procedures in place, including:
- Establishment of an internal audit program
- Incorporation of customer feedback into the quality loop (survey, call center, etc.)
- Completion of a detailed third-party process audit by Dekra Certification Inc., which has been accredited by ANSI-ASQ National Accreditation Board
- Demonstration of excellence in business processes and management systems
- Development of internal root cause and corrective action methodologies to combat real-time quality and customer issues
- Maintenance of comprehensive documentation repository
The International Organization for Standards established ISO 9001 as criteria for a quality management system that any organization, large or small, regardless of its field of activity, can use. It is widely recognized as the most popular and established global management standard, and has been adopted by over one million companies in 176 countries worldwide, including technology leaders such as Oracle and SAP. With a focus on perpetual improvement of quality management systems and processes, adherence to ISO 9001:2008 helps ensure that Omnitracs meets and exceeds customer requirements and expectations across its product lines.
For additional information about Omnitracs, please visit www.Omnitracs.com.
About Omnitracs, LLC
Omnitracs, LLC is a global pioneer of fleet management, routing and predictive analytics solutions for private and for-hire fleets. Omnitracs’ nearly 1,000 employees deliver software-as-a-service-based solutions to help more than 50,000 private and for-hire fleet customers manage nearly 1,500,000 mobile assets in more than 70 countries. The company pioneered the use of commercial vehicle telematics over 25 years ago and serves today as a powerhouse of innovative, intuitive technologies. Omnitracs transforms the transportation industry through technology and insight, featuring best-in-class solutions for compliance, safety and security, productivity, telematics and tracking, transportation management (TMS), planning and delivery, data and analytics, and professional services.