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Omnitracs Road Ahead
Customer Service & Customer Portal Make a Difference
Every day I get questions from customers and prospects about our applications and hardware, but I’m always surprised when they don’t ask how we’re going to support them after the sale. Any time you’re dealing with software and technology, things are going to be updated, fleets will want to change or add something, and ultimately, support will be needed. Not only will it be needed, but how it’s provided will make a huge difference to the efficiency of the fleet.
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