Last mile delivery is more critical than ever, due in part to the pandemic-driven surge in e-commerce and customer experience becoming a competitive differentiator. The rules for success, however, are changing.
• What traits and capabilities will differentiate the leaders from the laggards?
• How do you measure success?
• What is the role of technology?
Adrian Gonzalez - Founder, Indago
Adrian is a trusted advisor and leading industry analyst with more than 20 years of research experience in transportation management, logistics outsourcing, global trade management, and other supply chain and logistics topics. In addition to launching Talking Logistics, an online talk show for the supply chain and logistics industry, Adrian is the founder and president of Adelante SCM, a peer-to-peer learning and networking community for supply chain and logistics executives. He is also the founder of Indago, a market research service that brings together a community of supply chain and logistics practitioners who share practical knowledge and advice with each other while giving back to charitable causes.
Cyndi Brandt - VP of Product Marketing, Omnitracs
Cyndi is a 20-plus year veteran of the transportation software industry with extensive experience from the first to the last mile. She’s held various roles throughout her career with the common theme of understanding the customer’s business to accelerating product innovation through solving new and emerging challenges within transportation and distribution. Cyndi is currently Vice President of Product Marketing at Omnitracs, where she is driving product direction through understanding the voice of the customer and the need for organizational change.
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