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Service-Generated Stress with Don Osterberg


In this episode of the Road Ahead podcast, host Ray Ghanbari, Chief Technology Officer at Omnitracs, speaks with Don Osterberg, previous Senior VP of Safety, Security, Driver Training, Regulatory Compliance for Schneider National, about the growing amount of service-generated stress that is impacting our fleets and what we should be doing about it.


  • [00:00] Intro
  • [00:45] Meet Don Osterberg
  • [01:12] Defining service-generated stress
  • [05:36] Other effects of service-generated stress
  • [07:08] Top three actions to help manage this stress
  • [09:21] Outro


Ray Ghanbari

Ray Ghanbari - CTO, Omnitracs

Ray Ghanbari is the Chief Technology Officer at Omnitracs, LCC. Most recently, Ray was CTO at SmartDrive, which was acquired by Omnitracs in October 2020. Prior to that, he was VP, Product Development for FICO and the CTO and EVP of Product Development for PatientSafe Solutions, EVP of Strategy and Products for Vital Images, CTO at Ingenix and CTO for the Performance Marketing division of Yahoo! Ray earned his Ph.D. in Electrical Engineering and Computer Science from MIT. In addition, he earned a Master of Science degree in physics from Cambridge University in England and a Bachelor of Science degree in Electrical Engineering and Computer Science from the University of Illinois-Urbana.

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