Omnitracs Customer Support

We're dedicated to providing exceptional customer service.

Omnitracs' support staff includes internally-sourced technical consultants who have extensive experience with our products and solutions. Service is available for all products and platforms 24/7/365.

Please contact the support team dedicated to servicing your specific solution set using the information below.

Omnitracs Enterprise Services Support

Phone

(800) 541-7490

Email

ES: www-ocus@omnitracs.com

Billing

Recurring Billing: message.billing@omnitracs.com

Non-recurring Billing: repairbilling.mail@omnitracs.com

Omnitracs XRS Support (US and Canada)

Phone

XRS:  (866) 439-9282
Turnpike:  (800) 736-9282
XataNet:  (866) 928-2638

Email

XRS:  xrs_support@omnitracs.com
Turnpike:  turnpike_support@omnitracs.com
XataNet:  xatanetsupport@omnitracs.com

Get Answers Now with XRS Learning Lab

Billing

xrsbilling@omnitracs.com

Omnitracs Roadnet Support

Omnitracs Sylectus Support

Phone

Toll Free: 1 (888) 795-3288
Local: (519) 972-1272

Email

Customer Service: info@sylectus.com

Customer Support: support@sylectus.com

Billing

sylectus.accountsrecievable@sylectus.com

Omnitracs Canada Support*

*Includes all MCP 50, 110, 200 and Canadian IVG customers.

Phone

(800) 863-9191

Email

canada.support@omnitracs.com

Billing

canada.billing@omnitracs.com